This office was fabulous. My car was totaled, but luckily I had no major injuries. Still the paperwork, and the hoops that had to be jumped through, were incredibly mind boggling. I didn’t expect a huge settlement, but needed help navigating the channels: My insurance, Other party’s insurance, Gap insurance, Dealership, car rental, medical, rehab… Quick interview with Mr. Tim Ryan got me started. Randi (paralegal) was super, guiding me through each step and warning me of traditional dealer reluctance to pay-up. Also, Tera, Monique, and Tiffany were always dependablel in relaying messages and clarifying outstanding issues. I could not have survived this without them. Rehab facility (Avalon Rehab to which I was referred) was outstanding as well. And far better than having to go through my medical plan and shell out for deductibles for each visit.
